TERMS AND CONDITIONS OF USE

Redoubt Four LLC (“Redoubt Four”) maintains this website as a service to its customers, potential customers, and other interested parties. Please visit us frequently, browse our pages, and download documents, subject to the terms and conditions set out below.

Nothing contained on this website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use this website or any documents displayed on this website, through the use of framing or otherwise, except: (a) as expressly permitted by these terms and conditions; or (b) with the prior written permission of Redoubt Four or such third party that may own the trademark or copyright of material displayed on this website.

Redoubt Four reserves the right to make changes to document names and content, product specifications, or other information without obligation to notify any person of such changes.

In the event of any conflict between information contained on Redoubt Four’s website and these Terms and Conditions, these Terms and Conditions will take precedence.

Pricing Adjustments

At the sole discretion of Redoubt Four, authorized representatives of Redoubt Four may adjust the pricing of Redoubt Four’s services throughout the course of any given year. Once a Confirmation E-mail (as defined below) has been sent, the pricing for the specific service to be provided, and shall not be adjusted by Redoubt Four or the client.

Order Confirmation

Redoubt Four shall accept your order and payment via an e-mail confirmation (the “Confirmation E-mail”), which shall indicate that (i) Redoubt Four has agreed to take you on as a client (the “Client”), and (ii) the specific service(s) that shall be provided. Redoubt Four assumes no obligations until you have received a confirmation e-mail from an authorized Redoubt Four representative, and Redoubt Four reserves the right to reject any order for any reason whatsoever.

Redoubt Four Acknowledgments and Responsibilities

• Redoubt Four shall use commercially reasonable efforts to advise the Client, as a consultant, with respect to all materials that Client will submit to Redoubt Four for review.

• Redoubt Four shall use reasonable efforts to provide its comments, whether by e-mail, audio/video conferencing platforms (i.e. Zoom) on any Client Materials within a reasonable amount of time after receiving such materials, not to exceed 3 business days.

• Redoubt Four shall, at all times, treat Client with respect and shall work with Client in a professional manner.

Client Acknowledgements and Responsibilities

• Client represents and warrants that all information that has been provided to Redoubt Four is accurate to the best of Client’s knowledge.

• Client represents that he or she is not a minor and has reached the age of majority in Client’s jurisdiction. In the event that Client Materials are being submitted to Redoubt Four on behalf of a minor, it is understood and acknowledged that Client is the person who has custody of the minor and is responsible for the well-being of the minor and that Client, not the minor, will be submitting payment and engaging the services of Redoubt Four.

• To the extent such costs exist, Client agrees to incur the costs of any long distance telephone calls by calling Redoubt Four or its representatives for any scheduled telephone meetings. Similarly, client agrees to incur costs of wire transmittals, and any other transactional costs associated with the purchasing of Redoubt Four services along with full or partial refunds.

• Client shall use best efforts to disclose its dissatisfaction, if any, with Redoubt Four services to Redoubt Four’s representatives and to allow for a reasonable cure period prior to disclosing Client’s relationship with Redoubt Four to any third party.

• Client acknowledges that as a client, we will occasionally send newsletters via e-mail announcing special offers, news bulletins, and so forth. Client always reserves the right to unsubscribe from this mailing list at any time.

No Warranties

• Client acknowledges that neither Redoubt Four nor its representatives has made any express, implied or other representations or warranties that its services will in any way guarantee client’s admission to any academic institution or any other desired professional outcome.

• By placing an order with Redoubt Four, client understands that Redoubt Four disclaims any and all implied or express warranties, including but not limited to, merchantability and fitness for a particular purpose.

Indemnification

By using this website or Redoubt Four’s services or materials, Client agrees to indemnify, hold harmless and defend Redoubt Four and its representatives from any claims, damages, losses, liabilities, settlements and all costs and expenses of defense, including but not limited to, attorneys’ fees, resulting directly or indirectly from a claim by a third party that is based on your use of this website or of Redoubt Four’s services or materials in violation of these terms.

By agreeing to these terms and conditions, the Client and Company both recognize that privacy is of utmost importance both to clients, and to the Company itself. The Company agrees to use all reasonable efforts to protect the identities of clients, past, present, and future. Contact information will never be sold to outside vendors under any circumstances. Similarly, by agreeing to these terms and conditions, Client agrees not to do anything that can be seen as negative, in any way, to affect the reputation or good name of the Company. Any event on the part of a Client, past, past present, or future, which can be construed as slander, will force the Company to take immediate recuperative actions. These terms and conditions reflect a commitment on the part of both parties, to protect the good names of all parties to the agreement.

Limitation of Liability

Under no circumstances shall Redoubt Four be liable for any incidental, special, consequential, exemplary, multiple or other indirect damages that result from the use of, or the inability to use, this website, the information contained on this website, our services, or materials, even if Redoubt Four has been advised of the possibility of such damages. Use of this website includes, without limitation, any services that Redoubt Four may provide to client as a result of client's use of this website.

Copyright and Trademark Information

Copyright © 2022 Redoubt Four LLC. All rights reserved.

This website, and the information which it contains, is the property of Redoubt Four and its affiliates and licensors, and is protected from unauthorized copying and dissemination by United States copyright law, trademark law, international conventions and other intellectual property laws. By way of example only, and not as a limitation, Redoubt Four LLC is a service mark under the applicable laws of the United States and other countries.

All other product names are trademarks or registered trademarks of their respective owners.

Grounds for Termination of Relationship between Redoubt Four and Client

• Redoubt Four may terminate its relationship with Client for any material breach of these terms and conditions at its sole discretion, at any time, provided that a material breach has occurred.

Refunds

• Redoubt Four grants a “Grace Period” of twenty (20) days during which the Client may make changes to services purchases or to the consulting agreement. After this Grace Period has ended, no refunds are available under any circumstances. No refunds are available on à la carte services (i.e. Resume Review) after services have been rendered.

• Refunds for Redoubt Four services associated with or purchased through an Redoubt Four partner/affiliate are subject to the Terms & Conditions of the partner company. Please contact the partner directly for details.

Enforcement of Terms and Conditions

These Terms and Conditions are governed and interpreted pursuant to the laws of Delaware, United States of America, notwithstanding any principles of conflicts of law.

All disputes arising out of or relating to these Terms and Conditions shall be finally resolved by arbitration conducted in the English language in New York, New York under the commercial arbitration rules of the American Arbitration Association. The parties shall appoint as sole arbitrator a retired judge who presided in any federal district court of the United States of America. The parties shall bear equally the cost of the arbitration (except that the prevailing party shall be entitled to an award of reasonable attorneys’ fees incurred in connection with the arbitration in such an amount as may be determined by the arbitrator). All decisions of the arbitrator shall be final and binding on both parties and enforceable in any court of competent jurisdiction. Notwithstanding this, application may be made to any court for a judicial acceptance of the award or order of enforcement. Notwithstanding the foregoing, Redoubt Four shall be entitled to seek injunctive relief, security, or other equitable remedies from the United States District Court for the State of New York or any other court of competent jurisdiction.

If any part of these terms is unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of the remaining provisions. Redoubt Four may, at its sole discretion and without notice, revise these terms at any time by updating this posting.